12/1/2023 0 Comments Roboform and firefox issuesI'm not sure if it's just out of date or if I am missing something obvious. I am using Version 7.9.19.7 of RoboForm and your instructions to Export logins makes no sense. I am coming from RoboForm which I have used for a long time. Hi, I'm looking at Enpass after all the revised hype surrounding this software and the Edge extensions. I am using Windows 10 desktop and Firefox 46.0.1 and hope to use Enpass on my Windows phone. What am I missing? All of the imported data seems to be present, but it does not work (yet). If I fill the page out manually, Enpass saves the login info and then I can click on the new icon without problems. However, when I click on the icon, nothing happens. The extension shows the correct icon and name for the login, and all of the data seems correct. I added the Enpass extension to Firefox and opened some test Websites. I saved the Roboform dataset in the "login" category in Enpass. When you suggest "filename.html" some of us might not be aware that you intend to require precisely this name.īUT, I still cannot get Enpass to work. One useful tip for new users would be to make sure that you save your Roboform file using an appropriate file name. htm file could not find it (it saw the file as a folder). Basically, my Windows filename had imbedded blanks, so that your tool, which was looking for an. I was able to migrate my data from Roboform per your instructions, with one minor hiccup. This problem is not a RoboForm issue and cannot be fixed in RoboForm, neither we could explain why it takes to start cmd.exe first to run native messaging host for the browser (this would affect any extension that needs native messaging).I'm new too. Unlike Chrome, Firefox does not need cmd.exe, it starts RoboForm's process directly (please don't be confused with 'chrome' in the name of rf-chrome-nm-host.exe, this is intended for all browsers with RoboForm extension including Firefox). The problem is that Chrome does not starts rf-chrome-nm-host.exe directly, it starts cmd.exe first, and the Exploit Protection option makes your security software treat cmd.exe started by the browser as a potential threat.Īs the result, RoboForm's process cannot start, either, and adding RoboForm files in your security software white list cannot help as your antimalware does not ban RoboForm's process indeed, it bans cmd.exe. It takes Chrome to start RoboForm's process rf-chrome-nm-host.exe (so named native messaging host) to let RoboForm extension work in co-operation with RoboForm for Desktop that makes the lower toolbar available in Chrome. Malwarebytes for Windows will open once the installation completes successfully. Save all your work and click OK when you are ready to reboot.Īfter the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. To uninstall all Malwarebytes Products, click the Clean button. Please attach the file in your next reply. To provide logs for review click the Gather Logs buttonĪ file named mbst-grab-results.zip will be saved to your Desktop Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program.It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent. Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on.All user configurations and other data are removed. The Premium license key is backed up and reinstated. Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards.The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. Gather Logs: Collects troubleshooting information from the computer.The Advanced menu page contains four categories: Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Endpoint Detection & Response for Serversĭouble-click mb-support-X.X.X.XXXX.exe to run the program
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